Frequently Asked Questions
Q: Are my deposit accounts insured?
A: Yes! Each individual Member's account is insured by the NCUA up to $250,000 per account.
Q: Can I get information about my account by phone?
A: Yes! Account information is available with our Member Service Representatives during business hours at any of our offices or ask about CARLA (Convenient Auto Response Line Access) for automated account information 24 hours a day.
Q: Can I look at all of my transactions at any time?
A:Yes! With Home Banking, you have access to your account information 24 hours a day, 7 days a week!
Q: How frequently is my information updated?
A: Your account information is immediately updated with new transactions.
Q: Are wire transfers possible to and from my checking account?
A: Yes! Funds can be transferred to and from your account by wire transfer or via ACH (Automated Clearing House) debits or credits.
Q: When do I have access to use Home Banking?
A: With Home Banking, you have access to your account information 24 hours a day, 7 days a week!